The live casino games connected properly, and dealers were professional. The deposit process was smooth, and I could immediately access all games after funding my account. The Topaz Star level offers free spins and 3% cashback, which feels modest compared to other casinos I’ve tested. Luckygem’s VIP program requires a €1,000 deposit within 24 hours to gain entry, which is steeper than many other online casinos.
That would be customer support that operates via live chat and email. Yes, the operator has come up with several bounties for new gaming enthusiasts and for regular customers. Of course, there are wagering requirements attached to it so make sure you check what they say.
As a loyal player in the Diamond Titan category, you have the opportunity to earn 15% rakeback and 20% guaranteed cashback. Before claiming the welcome bonus, make sure to read the T&Cs carefully. However, if you are interested in joining some Luckygem offers, check the guidance below. If the welcome bonus mentioned above sounds appealing to you, you can easily claim it by completing four simple steps. Wagering requirements on winnings stand at 35x and you have 2 days for playthrough. Luckygem has progressive web app which makes the gaming experience best on mobile platform.
Please also note that your first withdrawal was canceled because the KYC procedure was not completed at that time, which is required for all withdrawals to ensure account security. “Upon fulfillment of the wagering requirements, the maximum amount that may be withdrawn is limited to fifty (50) times the original bonus amount, unless otherwise specified in the applicable bonus terms.” He felt deceived by the casino’s policies regarding the bonus and maximum withdrawal limits. This online casino has a fun and playful design, and our expert review team has looked at everything the best resorts have to offer. The play hook is largely what you would expect from a slots game, with the added ability to share the results of each spin.
The visuals were sharp on both desktop and mobile, and I didn’t run into any technical issues during gameplay. I started with €0.50 spins to get a feel for the game’s rhythm and volatility. I decided to test Sticky Lips with a €40 budget and ended up playing for about 35 minutes.

Online casino licentie en regelgeving

I had made a withdrawal and then Reaches the limit of 50 times over, and The extra money and you left me the 445 Luckygem.com reserves the right to write off the remaining balance from the winnings after wagering individually. Can you please address the player’s inquiries? I will await your response and even if the casino guru takes a position.
Higher levels include personal account managers, increased withdrawal limits, and exclusive bonuses. New players can claim 40 free spins without making a deposit using the code LUCKYSPIN. The welcome package offers €1,000 in bonus funds plus 125 free spins across your first deposits. The platform also includes sports betting options, though I focused primarily on the casino games during my testing.
The money has been refunded and the case has been resolved. I wanted to thank you for the very correct and fair decision you made and of course I will continue to be a player on your page. The money has indeed been credited. As per the casino team’s response, the winnings have been re-credited to your casino balance. Thank you sincerely for your time and patience. We kindly ask you to check your account and confirm that the funds are visible on your side.
The game delivered a few more decent hits, though nothing close to that bonus round payout. My balance plummeted to €42, and I was questioning if this game suited my playing style. Weekly reload bonuses appear in the account dashboard, though these vary in percentage and frequency. The spins work on various slots rather than being restricted to a single game.

Depositing Money in Luckygem Casino

• I decided with this money, the clean money, to continue playing, I managed to win up to 9,000 euros, I lost 5,000 euros and I had 4,000 euros left, which I also made a withdrawal request.
• I won some sessions and lost others, which aligns with expected casino mathematics.
• We truly understand that this limitation can be disappointing, but please note that these rules are clearly stated in our Terms & Conditions and are applied consistently to ensure fairness for all players.
• In addition to the numerous bonus types, the casino has reasonable bonus terms and conditions.
• Language support appears limited to English, which may restrict access for some international players.
• A slots-based social game, Lucky Gem Casino allows players to pull the lever in seven games of chance based on popular PopCap franchises, including Bejeweled, Bookworm, Chuzzle and Zuma.
• It does not matter whether you win or lose in the games, it is important to be present.

All important sections – games, promotions, VIP club, support, and app, among others, are located on the left-sided menu of the screen. Customer support at Luckygem is available via email – , but you can also get in touch with agents much faster via live chat. Once you choose a crypto, you will notice a built-in converter that will tell you how much your deposit will be worth in fiat money.

• There are various types of casino bonuses to claim at the gaming platform to boost your bankroll.
• However, the search section was not working and it was not possible to search for games.
• Do I understand correctly that the player managed to accrue the disputed winnings from this €8.90 seemingly real money?
• A closure of this nature would require us to note a breach of fair play principles, which would negatively impact your casino’s rating and serve as a cautionary note to other players regarding your operations.
• Players can deposit a minimum of €20 and withdraw a minimum of €40.
• Considering the increasing popularity of online slots, it’s only natural that LuckyGem Casino will have an abundance of great choices when it comes to these highly sought-after games.

Nonetheless, withdrawals are processed within 2 days, with crypto and e-wallet payouts being the fastest. Nonetheless, the casino would benefit from providing a native app and offering telephone support, as these features are currently missing. They hold multiple licences with strict regulatory bodies and have a rigid game production process, ensuring a high level of fairness.
Once you make that deposit, 50 free spins with a minimum bet of €1 per spin on the Lucky Streak 1000 slot by Endorphina will be credited to your account. Wagering must be done only on games that are listed on the site under the “bonus-friendly” category. The maximum bet amount in the first deposit bonus is €1, while other offers allow a maximum bet of €5. To trigger each bonus, you need to deposit at least €20 into your account.

Bonuses and Promotional Offers at Luckygem Casino

On the other hand, existing players can expect a short but solid lineup of regular bonuses that will allow them to elevate their gaming sessions. The brand offers a comprehensive range of promotions and bonuses, and we believe that players will be satisfied with what’s on offer. Regardless of your personal preferences, you will have a plethora of games to explore, including real money slots, table games, live dealers, crash games, and various other specialty releases like lotteries. With over 5,300 casino games and generous bonuses backed by clear and user-friendly terms, our experts in Maneki confidently recommend Luckygem. To climb the VIP ladder, you simply need to deposit and play real money games. Bonus is meant only for the live casino section and cannot be combined with other casino offers or sportsbook bonuses
Because if you tell me yes, you may be the only company on the planet that this happens as I play in over 20 casinos? There, you will also see the exact amount that was credited to your account after completing the wagering of your free spins. The amount of your bonus after completing the free spins wagering was 8.9 EUR.
The spins have no expiration date once credited, which removes pressure to use them immediately. While not groundbreaking, it provides a risk-free way to test the platform and potentially earn some spending money. Loading times remained consistent across different devices during my testing sessions. The mobile version maintains the same game selection, though the interface feels slightly cramped on smaller screens. Game filtering works reasonably well, allowing searches by provider or game type. PG Soft contributes several popular titles to the collection, while Pragmatic Play slots were noticeably absent.

Luckygem Casino Mobile App

Additionally, the brand features a solid lineup of instant crash games like Aviator, Cricket Crash, Speed Crash, Christmas Crash, and Crash Duel X, which provide players with simple rules and rewarding features. For starters, we suggest playing games from world-renowned software developers in the industry, such as Ezugi, Greentube, Habanero Systems, Quickspin, Yggdrasil, Pragmatic Play, Play’n GO, Playson, Relax Gaming, Wazdan, Thunderkick, Booming Games, Endorphina, and BGaming. They recommend setting deposit and time limits before you start playing, which I found helpful for managing my testing budget.
My goal is always to help players around the world find trusted casinos and the best bonuses. Most online casinos cap withdrawals even for VIP players, so this was a welcome touch. Luckygem players have a wide selection of games and bonuses, but people may have different opinions of the game flow. The most benefit slot-players, because the casino offers over 3000 slot games from well-known providers like Play’n GO, Endorphina etc. Luckygem is a casino with a sportsbook and offers a 3-deposit welcome package and a Comboboost bonus for sportsbook players.
The funds should already be in your account. Based on these terms, your winnings have been adjusted to the correct amount, and we are pleased to inform you that your withdrawal has been successfully confirmed. We wanted to reach out regarding your recent withdrawal and clarify the situation. After attempting to withdraw, he found that only €445 was returned, and he learned from customer support that he needed to have manually closed the luckygem casino bonus limit to withdraw more, which he was unaware of.

Share on

My first inquiry was about bonus terms through live chat around 2 PM on a weekday. Still, the absence of formal licensing may concern some players who prefer regulated operators. My €50 Skrill withdrawal arrived within their stated timeframe without issues. Processing times varied, with e-wallets being fastest and card withdrawals taking up to 5 banking days. I also tried a Bitcoin deposit of €60, which took about 15 minutes to confirm and credit to my account. If you’re planning to deposit and play regularly, the benefits become worthwhile around the Platinum Galaxy tier.

Understanding these details upfront can prevent potential issues related to your gaming experience. We recommend thoroughly reviewing all information regarding accepted currencies and payment methods before joining any casino. Beyond well-known options like Bitcoin and Bitcoin Cash, the brand supports other virtual coins such as Litecoin and Tether.
The rakeback feature is also uncommon and adds real value for frequent players. I played more cautiously after that big win, alternating between €0.40 and €0.60 spins. That single bonus made the entire session worthwhile and reminded me why high-volatility slots can be thrilling. The bonus round delivered a massive 47x win that brought my balance up to €96.
I won some sessions and lost others, which aligns with expected casino mathematics. Playing the slots felt fair, with random number generation appearing authentic. The process took exactly 31 hours from request to receiving funds in my Skrill account. For withdrawals, I requested €50 via Skrill after completing email verification.
Spribe’s Aviator appears in the crash games section, which has become increasingly popular among crypto players. With more than 400 games, Luckygem has one of the most robust live casino game sections in the iGaming world. Alternatively, VIP players who wish to enrol immediately upon account creation must deposit a minimum of €1,000 within 24 hours. Both the bonus money and free spins winnings’ wagering requirements stand at 40x.